Revealing the factors of re-patronage intention : true behavioral insights in hotel customers
Year of publication: |
2023
|
---|---|
Authors: | Badar, Sarah (Imran) ; Waheed, Ajmal |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 6.2023, 5, p. 2317-2338
|
Subject: | Hotel industry | Pakistan | Customer empowerment (CE) | Customer value co-creation (CVCC) | Customer-dominant logic (CD-logic) | Re-patronage intention (RPI) | Sensation-seeking (SS) | Sense-making theory | Hotellerie | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration |
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Revealing the factors of re-patronage intention: true behavioral insights in hotel customers
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