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User-generated content as a research mode in tourism and hospitality applications : topics, methods, and software
Lu, Weilin, (2015)
Thematic framework of online review research : a systematic analysis of contemporary literature on seven major hospitality and tourism journals
Kwok, Linchi, (2017)
Gamification in tourism and hospitality review platforms : how to R.A.M.P. up users’ motivation to create content
Bravo, Rafael, (2021)