Revisiting relationship marketing and customer relationship management in leading tourism and hospitality journals : research trends from 2001 to 2013
Year of publication: |
2015
|
---|---|
Authors: | Maggon, Mohita ; Chaudhry, Harish |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 14.2015, 1, p. 53-77
|
Subject: | Customer relationship management | hospitality and tourism | relationship marketing | Forschung | Research | Tourismus | Tourism | Fachzeitschrift | Journal | Beziehungsmarketing | Relationship marketing | Trend |
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