Revolutionizing the service industry with OpenAI models
Mahmut Demir, Ali Dalgic
| Year of publication: |
[2024]
|
|---|---|
| Publisher: |
Hershey PA, USA : IGI Global |
| Description of contents: |
"This book aims to explore how OpenAI models are bringing about revolutionary changes in the service industry"--
Table of Contents [gbv.de]
|
| Extent: | xviii, 315 Seiten Illustrationen |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Aufsatzsammlung |
| Language: | English |
| Notes: | Includes bibliographical references Investigating the service quality of chatbots on telecom service providers' websites and apps / Eli Fianu, Fred Amankwah-Sarfo, Ernest Affum, William Brown-Acquaye -- Consumers' drivers of generative pre-trained transformer (GPT) conversational bot adoption : GPT adoption / Omar Fares, Queenie Zhu, Seung Hwan (Mark) Lee, Joseph Aversa -- Innovations with ChatGPT in the tourism industry : current challenges and opportunities / Sirvan Demir -- Examining the task-technology fit of ChatGPT for health care services / Eli Fianu, Fred Amankwah-Sarfo, Margaret Ofori -- Exploring the transformative role of ChatGPT in marketing : opportunities, challenges, and future directions / Patrick Anim, George Agbemabiese, Fidelis Quansah, Gloria Sraha -- Data privacy and security safeguarding customer information in ChatGPT systems / Wasswa Shafik. |
| ISBN: | 979-8-3693-1239-1 ; 979-8-3693-1240-7 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014514131