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Determinants of willingness to pay for smart meters: An empirical analysis of household customers in Germany
Gerpott, Torsten J., (2013)
Attribute Perceptions as Factors Explaining Mobile Internet Acceptance of Cellular Customers in Germany: An Empirical Study Comparing Actual and Potential Adopters with Distinct Categories of Access Appliances
Gerpott, Torsten J., (2011)
Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse (The Relationship between Employee Satisfaction and Customer Satisfaction: A Meta-analysis)