Roboter reichen nicht
Year of publication: |
2019
|
---|---|
Authors: | Buell, Ryan W. ; Shell, Michelle A. |
Published in: |
Harvard-Business-Manager : das Wissen der Besten. - Hamburg : Manager-Magazin-Verl.-Ges., ISSN 0945-6570, ZDB-ID 1138095-0. - Vol. 41.2019, 7, p. 30-32
|
Subject: | self-service technology | Kundenbindung | Customer retention |
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