Robots can't take my job : antecedents and outcomes of Gen Z employees' service robot risk awareness
Year of publication: |
2022
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Authors: | Yu, Heyao ; Shum, Cass ; Alcorn, Michelle ; Sun, Jie ; He, Zhaoli |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 8, p. 2971-2988
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Subject: | Industry turnover intention | Service robot risk awareness (SRRA) | Social skills | Tech-savviness | Transformational leadership | Roboter | Robot | Führungsstil | Leadership style | Arbeitsmobilität | Labour mobility | Mitarbeiterbindung | Employee retention |
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