Role play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
Year of publication: |
2005
|
---|---|
Authors: | El-Shamy, Susan |
Publisher: |
San Francisco, Calif. : Jossey-Bass |
Subject: | Employees | Training of | Problems, exercises, etc. | Role playing | Management | Interpersonal relations | Problem solving |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Show biz training : fun and effective training techniques from the worlds of stage, screen and song
Millbower, Lenn, (2003)
-
Thiagarajan, Sivasailam, (2006)
-
Winfeld, Liz, (2001)
- More ...
-
How to design and deliver training for the new and emerging generations
El-Shamy, Susan, (2004)
-
Training games : everything you need to know about using games to reinforce learning
El-Shamy, Susan, (2001)
-
Dynamic induction : games, activities and ideas to revitalize your employee induction process
El-Shamy, Susan, (2003)
- More ...