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Rathi, Dinesh, (2008)
The Design of Knowledge-Based Systems for Managing Ill-Structured Software Projects
Srikanth, Rajan, (2008)
Design and demonstration of an engineering method for service support systems
Metzger, Dirk, (2017)
Net work : a practical guide to creating and sustaining networks at work and in the world
Anklam, Patricia, (2007)