Safety Climate in Healthcare Organizations : A Multidimensional Approach

Treatment errors are a major problem in the healthcare industry. This study explored four dimensions of safety climate and the interactions among them as predictors of treatment errors. A total of 632 participants in 46 hospital units assessed their units' safety climate. Results demonstrated a curvilinear relationship between the levels of the perceived detailing of the safety procedures and the number of treatment errors. Also, the perceived priority of safety moderated the curvilinear relationship between safety procedures and treatment errors as well as the relationship between the way employees interpret their managers' safety practices and treatment errors