Samaritans, Patriots, and Communitarians : An Investigation of Public Service Among Private Sector Mortgage Lenders
A great deal of public service motivation (PSM) research has focused on understanding different types of PSM to describe public sector employees, including Samaritans, communitarians, patriots, and humanitarians. This research investigates different types of PSM for private sector individuals working in a single policy area, mortgage lending, and how these diverse public service motivators influence the implementation and perception of a public program. Housing policies focused on assisting low-income families towards homeownership have resulted in the creation of publicly subsidized affordable mortgage programs. However, private lenders and their employees (loan originators) are often the key point of contact to connect low income borrowers to the public programs. But why would loan originators offer borrowers public loan programs, particularly when such programs provide no additional (and sometimes reduced) direct financial compensation and potentially increased workloads? One possible rationale, and the one investigated here, is that loan originators may be diversely motivated towards public service. Specifically, we investigate the ways in which a positive perception of and increased contact with government (patriotism), increased ties to the community (communitarianism), and a positive perception of assisting low income borrowers (samaritanism) are related to the rate of participation in a publicly subsidized mortgage program (e.g. the Mortgage Revenue Bond program) and the perception of the benefit of the public program. We conclude with a discussion of how these findings are important for understanding private sector motivation to advance public service-minded policies aimed at advancing public missions
Year of publication: |
[2009]
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Authors: | Moulton, Stephanie |
Other Persons: | Feeney, Mary K. (contributor) |
Publisher: |
[2009]: [S.l.] : SSRN |
Description of contents: | Abstract [papers.ssrn.com] |
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