Satisfaction guaranteed : when moral hazard meets moral preferences
Year of publication: |
November 2018
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Authors: | Andreoni, James |
Published in: |
American economic journal : a journal of the American Economic Association. - Nashville, Tenn. : AEA, ISSN 1945-7669, ZDB-ID 2442378-6. - Vol. 10.2018, 4, p. 159-189
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Subject: | Kundenzufriedenheit | Customer satisfaction | Garantie | Warranty | Spieltheorie | Game theory | Vertrauen | Confidence | Werbebeschränkung | Advertising regulation | Austauschtheorie | Social exchange theory | Moral Hazard | Moral hazard |
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