Satisfied with Quality Yet Wants to Switch : Case of ‘Satiated Customer’ in Telecom Services
Year of publication: |
2015
|
---|---|
Authors: | Sahoo, Akshaya |
Other Persons: | Kar, Brajaballav (contributor) ; Das, Srikant (contributor) |
Publisher: |
[2015]: [S.l.] : SSRN |
Subject: | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Beziehungsmarketing | Relationship marketing | Produktqualität | Product quality | Telekommunikation | Telecommunications |
Extent: | 1 Online-Ressource (11 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Mediterranean Journal of Social Sciences, Vol. 6, No. 6 S4, 2015 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments November 8, 2015 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
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