In search of loyalty : an analysis of the determinants of buyer-supplier relationship stability under a quality management approach
Year of publication: |
2012
|
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Authors: | Perez-Arostegui, Maria N. ; Benitez-Amado, Jose ; Huertas-Perez, Jose-Fernando |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 6, p. 703-717
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Subject: | Lieferantenmanagement | Supplier relationship management | Qualitätsmanagement | Quality management | Spanien | Spain |
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