Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study
Year of publication: |
2001
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---|---|
Authors: | Brady, Michael K. ; Robertson, Christopher J. |
Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 51.2001, 1, p. 53-60
|
Publisher: |
Elsevier |
Saved in:
Online Resource
Saved in favorites
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