Securing customer satisfaction through component service specifications : purchasing maintenance services for social rented housing
Henk-Jan van Mossel; Wendy van der Valk
| Year of publication: |
2008
|
|---|---|
| Authors: | Mossel, Henk-Jan van ; Valk, Wendy van der |
| Published in: |
Journal of purchasing and supply management. - Amsterdam : Elsevier Science, ISSN 1478-4092, ZDB-ID 2111016-5. - Vol. 14.2008, 4, p. 241-252
|
| Subject: | Outsourcing | Unternehmensdienstleistung | Business services | Gebäudeinstandhaltung | Building maintenance | Kundenzufriedenheit | Customer satisfaction | Soziale Wohnungspolitik | Social housing | Niederlande | Netherlands |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003794807