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Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference

This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in this section are ""Uni-economics: impact of sunspot on quality, productivity & business growth"", ""Applicability of SIRIM Green 5-S Model for productivity & business growth in Malaysia"" and ""Inbound event tourism attendees: a group qualities-values approach at destination"".The second part of the eBook contains selected papers from the 17th Toulon-Verona Conference. The chapters included are ""The drug logistics process: an innovative e
Year of publication:
2015
Authors: Koo, L.
Other Persons: Zairi, Mohamed (contributor) ; Douglas, Alexander (contributor) ; Martin, Jacques (contributor) ; Baccarani, Claudio (contributor)
Publisher: Bradford : Emerald Group Publishing Limited
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Extent:
Online-Ressource (113 p)
Series:
TQM Journal ; Volume 27, Number 2
Type of publication: Book / Working Paper
Language: English
Notes:
Description based upon print version of record
Cover; Editorial advisory board; Guest editorial; Uni-economics: impact of sunspot on quality, productivity & business growth; Applicability of SIRIM Green 5-S Model for productivity & business growth in Malaysia; Inbound event tourism attendees: a group qualities-values approach at destination; Guest editorial; The drug logistics process:an innovative experience; Performance journey mapping: a service performance assessment framework; Service-based vs. goods-based positioning of the product concept; Green supply chain management
ISBN: 978-1-78560-106-4 ; 978-1-78560-107-1 ; 978-1-78560-106-4
Source:
ECONIS - Online Catalogue of the ZBW
Persistent link: https://www.econbiz.de/10012679077
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