Self-efficacy as a mediator and moderator between emotional labor and job satisfaction : a case study of public service employees in Taiwan
Year of publication: |
September 2016
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Authors: | Hsieh, Chih-Wei ; Hsieh, Jun-Yi ; Huang, Irving Yi-Feng |
Published in: |
Public performance & management review. - Philadelphia, PA : Taylor Francis Group, ISSN 1530-9576, ZDB-ID 2026052-0. - Vol. 40.2016, 1, p. 71-96
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Subject: | deep acting | display rules | job satisfaction | self-efficacy | surface acting | Arbeitszufriedenheit | Job satisfaction | Taiwan | Emotion | Arbeitspsychologie | Organizational psychology |
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