Self‐managed Work Teams: TQM Technology at the Employee Level
Provides theoretical background for examining the development of self‐managed work teams as a total quality management (TQM) intervention at the employee level. Briefly summarizes the current knowledge regarding self‐managed work teams within the context of sociotechnical system design. Discusses the origins of the self‐managed work team, design features, conditions for successful implementation, and barriers to effectiveness. Presents one organization′s experience with self‐managed work teams to demonstrate the fundamental nature of the change required in implementing this TQM strategy.
Year of publication: |
1994
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Authors: | Sexton, Carol |
Published in: |
Journal of Organizational Change Management. - MCB UP Ltd, ISSN 1758-7816, ZDB-ID 2020442-5. - Vol. 7.1994, 2, p. 45-52
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Publisher: |
MCB UP Ltd |
Subject: | Employees | Management | Organizational change | Organizational development | Self‐managing teams | Systems design | TQM | Work design |
Saved in:
Online Resource
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