Self-monitoring, norms, and attitudes as influences on consumer complaining
William O. Bearden; Melissa Crockett
| Year of publication: |
1981
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|---|---|
| Authors: | Bearden, William O. ; Crockett, Melissa |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 9.1981, 3, p. 255-266
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| Subject: | Wirtschaftliches Verhalten | Verbraucher |
| Type of publication: | Article |
|---|---|
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003485080