Sensemaking and negative emotion sharing : perceived listener reactions as interpersonal cues driving workplace outcomes
Year of publication: |
2021
|
---|---|
Authors: | Kueny, Clair A. Reynolds ; Shoss, Mindy |
Published in: |
Journal of business and psychology. - New York, NY : Springer, ISSN 1573-353X, ZDB-ID 2016738-6. - Vol. 36.2021, 3, p. 461-478
|
Subject: | Listener reactions | Emotion sharing | Sensemaking | Inclusion | Organization-based self-esteem | Social support | Employee attitudes | Emotion | Verhalten in Organisationen | Organizational behaviour | Arbeitsverhalten | Work behaviour | Konsumentenverhalten | Consumer behaviour | Sensemaking-Ansatz | Sensemaking approach | Soziale Beziehungen | Social relations | Arbeitspsychologie | Organizational psychology | Arbeitszufriedenheit | Job satisfaction |
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