Sentiment mining of online reviews of peer-to-peer accommodations : customer emotional heterogeneity and its influencing factors
Rui Li, Yong-Quan Li, Wen-Qi Ruan, Shu-Ning Zhang, Mei-Yu Wang
| Year of publication: |
2023
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|---|---|
| Authors: | Li, Rui ; Li, Yong-Quan ; Ruan, Wen-Qi ; Zhang, Shu-Ning ; Wang, Mei-Yu |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 96.2023, p. 1-13
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| Subject: | Emotional heterogeneity | Influencing factors | Online reviews | Peer-to-peer accommodation | Sentiment analysis | Data Mining | Data mining | Emotion | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Social Web | Social web | Hotellerie | Hotel industry | Online-Marketing | Internet marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2022.104704 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013554999