Sequential clinical scheduling with service criteria
This study investigates sequential appointment scheduling with service criteria. It uses a constraint-based approach with service criteria bounded in a constraint set in contrast to the more typical weighted linear objective function. Properties are derived and a sequential scheduling algorithm is developed. Fairness properties of generated schedules are considered in detail, where fairness is the uniformity of performance across patients. New unfairness measures are proposed and used to capture the inequity among patients assigned to different slots. Other criteria such as expectation and variance of patient waiting time, queue length, and overtime are also considered. The fairness/revenue tradeoff is investigated as is the flexibility of the constraint-based approach in handling unavailable time periods.
Year of publication: |
2011
|
---|---|
Authors: | Turkcan, Ayten ; Zeng, Bo ; Muthuraman, Kumar ; Lawley, Mark |
Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 214.2011, 3, p. 780-795
|
Publisher: |
Elsevier |
Keywords: | Multiple criteria clinical scheduling Moment-based constraints Overbooking Pareto optimal set |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Sequential clinical scheduling with service criteria
Turkcan, Ayten, (2011)
-
Sequential clinical scheduling with service criteria
Turkcan, Ayten, (2011)
-
Clinic scheduling models with overbooking for patients with heterogeneous no-show probabilities
Zeng, Bo, (2010)
- More ...