Service-ability : create a customer centric culture and gain competitive advantage
Kevin Robson
| Year of publication: |
2012
|
|---|---|
| Authors: | Robson, Kevin |
| Publisher: |
Chichester : Wiley |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVI, 261 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-11-834556-6 |
| Source: |
Persistent link: https://www.econbiz.de/10009677175