Service and cost benefits through clicks-and-mortar integration: Implications for the centralization/decentralization debate
| Year of publication: |
2007
|
|---|---|
| Authors: | Bendoly, Elliot ; Blocher, Doug ; Bretthauer, Kurt M. ; Venkataramanan, M.A. |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 180.2007, 1, p. 426-442
|
| Publisher: |
Elsevier |