Service and science
Year of publication: |
2011
|
---|---|
Authors: | Spohrer, James C. ; Demirkan, Haluk ; Krishna, Vikas |
Published in: |
The science of service systems. - New York, NY [u.a.] : Springer, ISBN 1-4419-8269-8. - 2011, p. 325-358
|
Subject: | Dienstleistung | Services | Forschung | Research | Theorie | Theory |
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