Service capacity and price promotion wars
Year of publication: |
2022
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Authors: | Bae, Junhyun ; Chen, Li ; Yao, Shiqing |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md. : INFORMS, ISSN 1526-5501, ZDB-ID 2023019-9. - Vol. 68.2022, 12, p. 8757-8772
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Subject: | customer satisfaction | price competition | promotion | service capacity | switching cost | Preismanagement | Pricing strategy | Kundenzufriedenheit | Customer satisfaction | Preiswettbewerb | Price competition | Wechselverhalten | Switching behaviour | Verkaufsförderung | Sales promotion | Dienstleistungsqualität | Service quality | Produktionskapazität | Production capacity |
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