Service chain management : technology innovation for the service business
Christos Voudouris ...
| Year of publication: |
2008
|
|---|---|
| Authors: | Voudouris, Christos ; Owusu, Gilbert ; Dorne, Raphael ; Lesaint, David |
| Publisher: |
Berlin : Springer |
| Subject: | Dienstleistungsmanagement | Service management | Lieferkette | Supply chain | Kundenservice | Customer service | Personalmanagement | Human Resource Management | Betriebliches Informationssystem | Business intelligence system | Dienstleistungsbetrieb | Prozessmanagement | Prozessinnovation |
| Description of contents: | Table of Contents [swbplus.bsz-bw.de] ; Table of Contents [gbv.de] ; Description [swbplus.bsz-bw.de] ; Description [digitale-objekte.hbz-nrw.de] |
| Extent: | XVIII, 308 S. Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-3-540-75503-6 ; 3-540-75503-9 ; 978-3-540-75504-3 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014007997