Service-choice behaviour modelling with latent perceptual variables
T. Kurosawa; A. Inoue; K. Nishimatsu
Year of publication: |
2008
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Authors: | Kurosawa, Takeshi ; Inoue, Akiya ; Nishimatsu, Ken |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 2.2008, 3, p. 228-250
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