Type of publication: | Article |
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Language: | English |
Notes: | Meyer, Anton, Chase, Richard, Roth, Aleda V., Voss, Christopher A., Sperl, Klaus-Ulrich, Menor, L. and Blackmon, Kate (1999) Service competitiveness - An international benchmarking comparison of service practice and performance in Germany, UK and USA. Journal of Service Management (formerly IJSIM), 10 (4). pp. 369-379. |
Other identifiers: | 10.1108/09564239910282334 [DOI] |
Source: | BASE |
Persistent link: https://www.econbiz.de/10011425799