Service convenience and social servicescape : retail vs hedonic setting
Year of publication: |
2012
|
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Authors: | Nguyen, Doan T. ; DeWitt, Tom ; Russell-Bennett, Rebekah |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 26.2012, 4, p. 265-277
|
Subject: | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Musikveranstaltung | Musical performance | Vergleich | Comparison |
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