Service-driven manufacturing : provision, evolution and financial impact of services in industrial firms
Year of publication: |
2011
|
---|---|
Authors: | Gebauer, Heiko ; Ren, Guang-jie ; Valtakoski, Aku ; Reynose, Javier |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 1, p. 120-136
|
Subject: | Leistungsbündel | Bundling strategy | Dienstleistungsmanagement | Service management | Wettbewerbsvorteil | Competitive advantage |
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