Service encounter and value co-creation in fundraising activities at the NPO sector
Year of publication: |
2023
|
---|---|
Authors: | Klafke, Renata ; Barrios, Andrés ; Didonet, Simone Regina |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 37.2023, 7, p. 851-861
|
Subject: | Charities and non-profits | Co-creation | Service ecosystem | Service encounter | Fundraising | Nonprofit-Organisation | Nonprofit organization | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Dienstleistung | Services | Nonprofit-Marketing | Nonprofit marketing | Kundenservice | Customer service |
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