Service in Britain : how do we measure up?
Christopher A. Voss and Robert Johnston
| Year of publication: |
1995
|
|---|---|
| Authors: | Voss, Christopher A. ; Johnston, Robert |
| Institutions: | London Business School (contributor) |
| Publisher: |
Birmingham : Severn Trent |
| Subject: | Dienstleistungssektor | Service industry | Großbritannien | United Kingdom |
| Extent: | 16 S graph. Darst |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Graue Literatur ; Non-commercial literature |
| Language: | English |
| ISBN: | 0-9526232-4-2 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002104082