Service in the US : progress towards global service leadership
Year of publication: |
1997
|
---|---|
Other Persons: | Roth, Aleda V. (contributor) |
Institutions: | London Business School (contributor) |
Publisher: |
London |
Subject: | USA | Dienstleistungssektor | Marktanalyse |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Die Erneuerung des Dienstleistungssektors in den neuen Bundesländern
Müller, Gerald, (1999)
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Bruhn, Manfred, (2004)
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Kundenzufriedenheit im Dienstleistungsbereich
Meister, Ulla, (1996)
- More ...
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Incentives That Induce Task-Related Effort, Helping, and Knowledge Sharing in Workgroups
Siemsen, Enno, (2007)
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Strategic Determinants of Service Quality and Performance: Evidence from the Banking Industry
Roth, Aleda V., (1995)
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A Taxonomy of Manufacturing Strategies
Miller, Jeffrey G., (1994)
- More ...