Service innovation: A comparative study of U.S. and Indian service firms
Year of publication: |
2013
|
---|---|
Authors: | Thakur, Ramendra ; Hale, Dena |
Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 66.2013, 8, p. 1108-1123
|
Publisher: |
Elsevier |
Subject: | Service innovation | Structure-conduct-performance paradigm | Customer demand | Competition | Knowledge-based network | Strategic innovation paradigm | Performance |
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