Service innovation in the hotel industry : culture, behavior, performance
Sarvnaz Baradarani and Hasan Kilic
| Year of publication: |
September-October 2018
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|---|---|
| Authors: | Baradarani, Sarvnaz ; Kilic, Hasan |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 38.2018, 13/14, p. 897-924
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| Subject: | Service innovation culture | innovation performance | challenge-oriented citizenship behavior | charged behavior | frontline employees | Innovation | Hotellerie | Hotel industry | Arbeitsverhalten | Work behaviour | Innovationsmanagement | Innovation management | Unternehmenskultur | Corporate culture | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in chinesischer Sprache |
| Other identifiers: | 10.1080/02642069.2017.1420172 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011962019