Service innovation: the challenge of management in hypercompetitive markets
Year of publication: |
2012
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Authors: | Battisti, Sandro |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 21933947. - Vol. 7.2012, 2 (1.1.), p. 99-119
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