Service leadership, work engagement, and service performance : the moderating role of leader skills
Yuyan Zheng, Les Graham, Olga Epitropaki, and Ed Snape
| Year of publication: |
2020
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| Authors: | Zheng, Yuyan ; Graham, Les ; Epitropaki, Olga ; Snape, Ed |
| Published in: |
Group & organization management : an international journal. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-3993, ZDB-ID 2001749-2. - Vol. 45.2020, 1, p. 43-74
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| Subject: | service leadership | work engagement | leader skills | service performance | Führungsstil | Leadership style | Leistungsmotivation | Work motivation | Dienstleistungsqualität | Service quality | Qualifikation | Occupational qualification | Führungspersönlichkeit | Leadership personality | Dienstleistungssektor | Service industry | Führungskräfte | Managers | Personalführung | Leadership |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1059601119851978 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012160309