Service level agreements : winning a competitive edge for support & supply services
Andrew Hiles
| Year of publication: |
2000 ; completely rev. and updated
|
|---|---|
| Authors: | Hiles, Andrew |
| Publisher: |
Brookfield, Conn. : Rothstein Associates |
| Subject: | Dienstleistungsangebot | Vereinbarung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 287 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-9641648-4-1 |
| Classification: | Dienstleistungen: Allgemeines ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004767759