Service-Management : Prozesse, Strukturen, Logistik
Walter Tritt
| Year of publication: |
2000
|
|---|---|
| Authors: | Tritt, Walter |
| Publisher: |
München : Wirtschaftsverl. Langen Müller/Herbig |
| Subject: | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Instandhaltung | Maintenance policy | Kundenservice | Customer service | Unternehmen | Servicepolitik |
| Extent: | 311 S Ill., graph. Darst |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Pp. : DM 68.00 |
| ISBN: | 3-7844-7376-8 ; 3-7844-7403-9 |
| Classification: | Betriebswirtschaft: Sonstiges ; Beschaffung, Materialwirtschaft |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001465837