Service marketing and subjectivity: the shaping of customer-oriented employees
Year of publication: |
2009
|
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Authors: | Skålén, Per |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 25.2009, 7/8, p. 795-809
|
Subject: | Michel Foucault | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Erfolgsfaktor | Success factor | Macht | Power |
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