Service orientation : winning strategies and best practices
Paul Allen
| Year of publication: |
2006
|
|---|---|
| Other Persons: | Allen, Paul R. (contributor) |
| Publisher: |
Cambridge [u.a.] : Cambridge Univ. Press |
| Subject: | Customer services | Support services (Management) | Organizational effectiveness |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXIII, 336 S. Ill., graph. Darst., Kt. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes biographical references and index |
| ISBN: | 0-521-84336-7 ; 978-0-521-84336-2 |
| Source: |
Persistent link: https://www.econbiz.de/10004399198