Service, please: The Malcolm Baldrige National Quality Award
| Year of publication: |
1992
|
|---|---|
| Authors: | Collier, David A. |
| Published in: |
Business Horizons. - Elsevier, ISSN 0007-6813. - Vol. 35.1992, 4, p. 88-95
|
| Publisher: |
Elsevier |