Service Processes as a Sequence of Events
Year of publication: |
2012
|
---|---|
Authors: | Verhoef, Peter C. ; Antonides, Gerrit ; de Hoog, Arnoud N. |
Publisher: |
[S.l.] : SSRN |
Extent: | 1 Online-Ressource (29 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 19 2002, 11 erstellt |
Classification: | M31 - Marketing |
Source: | ECONIS - Online Catalogue of the ZBW |
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