Service productivity gains through information and communication technology applications: a service marketing approach
Year of publication: |
2008
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Authors: | Kowalkowski, Christian |
Published in: |
International journal of knowledge management studies : IJKMS. - [Olney, Bucks.] : Inderscience Enterprises Ltd., ISSN 1743-8268, ZDB-ID 22318951. - Vol. 2.2008, 1, p. 4
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