Service productivity in the healthcare sector
Year of publication: |
2014
|
---|---|
Authors: | Bessant, John R. |
Published in: |
Driving service productivity : value-creation through innovation. - Cham : Springer, ISBN 3-319-05974-2. - 2014, p. 131-165
|
Subject: | Dienstleistungsqualität | Service quality | Dienstleistungsinnovation | Service innovation | Gesundheitswesen | Health care system | Welt | World |
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