"Service Quality: A Measure of Information Systems Effectiveness"
Year of publication: |
1995
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Authors: | Pitt, Leyland F. ; Watson, Richard T. ; Kavan, C.Bruce |
Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 19.1995, 2, p. 173-188
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