Service quality and consumers' experience: Towards an interpretive approach
Year of publication: |
2002-01-01
|
---|---|
Authors: | Schembri, S. T. ; Sandberg, J. |
Other Persons: | D. Burton (contributor) ; B. Stern (contributor) |
Publisher: |
Sage |
Subject: | consumer orientation | interpretivism | ontology | phenomenography | phenomenology | service quality |
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