Service quality, customers’ satisfaction, and profitability : an empirical study of Saudi Arabian insurance sector
Anis Ali, Mohammad Rumzi Tausif
| Year of publication: |
2018
|
|---|---|
| Authors: | Ali, Anis ; Tausif, Mohammad Rumzi |
| Published in: |
Investment management and financial innovations. - Sumy : Publishing Company "Business Perspectives", ISSN 1810-4967, ZDB-ID 2467221-X. - Vol. 15.2018, 2, p. 232-247
|
| Subject: | customers’ satisfaction | insurance | profitability | Saudi Arabia | SERVQUAL | Saudi-Arabien | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Versicherung | Insurance | Rentabilität | Profitability |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in ukrainischer Sprache |
| Other identifiers: | 10.21511/imfi.15(2).2018.21 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012055447